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In case you have any kind of question or want to create personalized piece, feel free to contact us
Contact
Our Office Address: Južná Trieda 125, 040 01 Košice, Slovakia
Email: info@lithoraengravings.com
Phone:+421 911 596 349
VAT Number: SK1038188888
Frequently Asked Questions
Can I change or cancel my order after it's been placed?
Once your order is processed, it’s usually difficult to make changes or cancellations. However, if you contact us quickly before we ship your order, we’ll do our best to accommodate your request. Personalized products cannot be changed or modified after crafting of your product has started.
What should I do if I have a problem with my order?
If you encounter any issues with your order, please reach out to us through the contact form or email, including your order number and a description of the issue. We will get back to you as soon as possible to resolve it.
How long will it take to receive a response?
We strive to respond to all inquiries within 24-48 hours. If it’s an urgent matter, please mention it in your message, and we will prioritize it.
Collapsible rowCan I change or cancel my order after it's been placed?
Once your order is processed, it’s usually difficult to make changes or cancellations. However, if you contact us quickly after placing your order, we’ll do our best to accommodate your request.