Contact

Our Office Address: Južná Trieda 125, 040 01 Košice, Slovakia

Email: info@lithoraengravings.com

Phone:+421  911 596 349

VAT Number: SK1038188888

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Frequently Asked Questions

Can I change or cancel my order after it's been placed?

Once your order is processed, it’s usually difficult to make changes or cancellations. However, if you contact us quickly before we ship your order, we’ll do our best to accommodate your request. Personalized products cannot be changed or modified after crafting of your product has started.

What should I do if I have a problem with my order?

If you encounter any issues with your order, please reach out to us through the contact form or email, including your order number and a description of the issue. We will get back to you as soon as possible to resolve it.

How long will it take to receive a response?

We strive to respond to all inquiries within 24-48 hours. If it’s an urgent matter, please mention it in your message, and we will prioritize it.

Collapsible rowCan I change or cancel my order after it's been placed?

Once your order is processed, it’s usually difficult to make changes or cancellations. However, if you contact us quickly after placing your order, we’ll do our best to accommodate your request.